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NFRC Staff

Deb Callahan, COO

Deborah Callahan, CAE

Chief Operating Officer
Voice: (301) 589-1776, ext. 207
dcallahan[at]nfrc.org
Deborah Callahan is the NFRC Chief Operating Officer (COO), formerly she was the Deputy Executive Director. She has been with NFRC since 2005, and has 25 years of experience in association management. Deb holds a BA and MA in history, and is a Certified Association Executive (CAE), a Certified Professional Mediator, and a HR Professional – awarded from the professional organizations to which she belongs: American Society of Association Executives, Association of Conflict Resolution, and the Society for Human Resource Management, respectively.
Dennis Anderson, LAP Manager

Dennis Anderson

Laboratory Accreditation Program Manager
Direct: (240) 821-9514
danderson[at]nfrc.org
Dennis Anderson is the Laboratory Accreditation Program (LAP) Manager at the NFRC. He served a tour of duty with the U.S. Army before going to college to earn a BS Engineering Degree from St. Cloud State University (Minnesota). Dennis got his start in the fenestration industry in 1992 as a laboratory technician with Twin City Testing and obtained NFRC accreditation for them to conduct thermal testing and simulations. Eight years later, he joined Architectural Testing, Inc. as laboratory manager that furthered his experience in the industry. The experience gained in testing has been invaluable with the responsibilities as NFRC's LAP manager. Contact Dennis if you have any questions about NFRC laboratories, certified simulators, or NFRC technical subcommittees.
Robin Clayton, Directorof Accounting
Robin Y. Clayton
Director of Finance and Administration
Direct: (240) 821-9503
rclayton[at]nfrc.org

Robin Clayton serves as the Director of Finance and Administration. Since 2005, Robin has been responsible for the financial stewardship of NFRC. In this role, she is responsible for budgeting, financial reporting and the administrative operations. Prior to joining NFRC, Robin has served as Controller at the American Nurses Association and as Staff Accountant at the Brady Campaign. Robin has 30 years of experience in the accounting field. She graduated with a BS in accounting from Hampton University. Robin may be contacted with questions regarding NFRC's finances.
Jessica Finn, Membership Coordinator

Jessica Finn

Meetings and Membership Manager
Direct (240) 821-9512
jfinn[at]nfrc.org
Jessica Finn received her undergraduate degree in Human Relations from High Point University and her Master’s Degree in International Non-governmental Organizations from Webster University in London. Jessica was a United States Peace Corps volunteer for two years in St. Lucia where she specialized in community and youth development. She has been with NFRC since 2011, which was her introduction to the fenestration industry. Contact Jessica if you have any questions about becoming an NFRC member.
Scott Hanlon, Program Director

Scott Hanlon

Program Director
Direct: (240) 821-9519
shanlon[at]nfrc.org
Scott Hanlon is the Program Director for NFRC. Though he has been with NFRC since 2006, Scott has worked in the fenestration industry since 1995. With an Associate’s Degree in drafting and design, Scott began his professional life as a graphic designer, before using those same skills to become a certified simulator at NCTL, and then moving to NFRC to become the LAP Manager. As NFRC grew, so did Scott’s role, as he now manages all technical and ratings programs for NFRC as the Programs Director. He also holds a BS in Business Management from the University of Phoenix. Contact Scott if you have any questions about any of NFRC’s Programs.
Tom Herron, Sr. Manager, Communications and Marketing

Tom Herron

Senior Manager, Communications and Marketing
Direct: (240) 821-9505
therron[at]nfrc.org
Tom Herron has been connecting people with NFRC’s mission since 2007. He has worked in marketing and communications since 1985 and has held positions as a newspaper reporter, account manager, and marketing manager. Tom serves on the U.S. Green Building Council’s (USGBC) Educational Outreach Committee in Southern Nevada, providing regular contributions to its monthly newsletter. Tom also serves on the Board of Directors for the Sustainable Buildings Industry Council. Tom is the recipient of 1994 Excellence in Journalism award for the Maryland Chapter of the Society of Professional Journalists and is a member of the Phi Kappa Phi and Lambda Pi Eta honor societies. He is also a LEED Green Associate and holds an MBA from the University of Maryland University College.

Contact Tom for information on NFRC's Marketing efforts, to request permission to reprint, for permission to reuse an NFRC image or label, and as the primary contact for NFRC Communications.

Airienne Jeffery, PCP Coordinator
Airienne Jeffery
PCP Coordinator
Direct: (240) 821-9518
ajeffery[at]nfrc.org

Airienne Jeffery, the NFRC PCP Coordinator, joined staff in 2013. Though new to this industry, Airienne has many years of experience coordinating programs for the insurance industry, including litigation claims and claims filed against the State of Maryland. She earned her BBA in marketing from Howard University. Contact Airienne with any questions regarding the PCP Program or billing.
Ellen Hoch, Technical Support Manager
Ellen Hoch
Technical Support Manager
Direct: (240) 821-9504
ehoch[at]nfrc.org

Ellen Hoch is the Technical Support Manager at NFRC. She has a Bachelor’s degree from Rochester Institute of Technology in Rochester, NY. Prior to being hired at NFRC in 2014, Ellen worked in the Publications division of the American Chemical Society as a Software Development Project Manager. Ellen works in the Greenbelt office of NFRC. Contact Ellen if you have questions about CMAST or IT projects at NFRC.

NFRC Staff photo - Paul Johnson

Paul Johnson
Accounting Associate
Direct: (240) 821-9517
pjohnson[at]nfrc.org

Paul Johnson has served as an accounting associate at NFRC since March 2015. His essential tasks include, but are not limited to preparing documentation and posting journal entries to computerized accounting software, maintaining accounts in a computerized database, as well as reconciling accounts receivable and general ledger accounts. He is an executive board member since January 2012 of the Pauperism Project, Inc.,  a non-profit organization in the DC area that aids those in destitute conditions. Duties include recognizing and upholding all fiduciary responsibilities vested in the board and actively participating in decisions made by the board on behalf of the members. He has received his BS in Business Administration, minoring in Finance from Delaware State University. He may be contacted with questions regarding invoices, charges, and record adjustments.
Robin Merrifield, Communications Manager

Robin Merrifield

Communications Manager
Direct: (240) 821-9513
rmerrifield[at]nfrc.org

Robin Merrifield is the Communications Manager for NFRC. She joined NFRC in 2009 to assist in managing the NFRC technical and program documents and has taken on more duties as part of the Communications team at NFRC. Prior to joining NFRC, Robin worked for a healthcare research non-profit organization for 19 years, starting as membership coordinator and ending as Director of Education, with stops in every department on the non-profit along the way. Robin is a member of the American Society of Association Executives (ASAE). Contact Robin if you have questions about consumer education, NFRC documents, the NFRC Retailer Assistance Program, or if you have ideas for consumer outreach.

Una Moneypenny, Web and IT Projects Manager

Una Moneypenny

Director of Technology Solutions Management
Direct: (240) 821-9509
umoneypenny[at]nfrc.org
Una Moneypenny has worked in the information technology field for over fifteen years as a communication specialist, Web developer and project manager. Prior to arriving at NFRC, Una spent eighteen years at Cornell University working in the fields of Publishing, Editing, Resource and Environmental Economics, Commodity Promotion Research and Computer Science. Una has been with NFRC since 2010. Contact Una with questions regarding NFRC Web environments, IT projects, software development and technology solutions.
Jen Padgett, CMA Program Technical Coordinator

Jen Padgett

CMA Program Coordinator
Direct: (240) 821-9515
jpadgett[at]nfrc.org
Jen Padgett has been with NFRC since 2009, coming to us from Philips Products, a residential window company based in Elkhart, IN with plants across the country. While at Philips, she worked exclusively with NFRC and Air Water Structural to assist with rating their products. Currently, Jen assists with the Component Modeling Approach program for NFRC, Contact Jen if you have any questions regarding the the NFRC CMA program.
Michelle Scism, IVP Coordinator
Michelle Scism
IVP Coordinator
Direct: (240) 821-9511

mscism[at]nfrc.org

Michelle is the Independent Verification Program Coordinator for NFRC. Though she is new to the fenestration industry, her BS in Ecology and Environmental Biology from Appalachian State University and her LEED AP credential, gives her a background in building energy considerations that translates well in her current position. Prior to NFRC, Michelle put her project coordination and logistics skills to use at a fair trade chocolate company and at a civil engineering consulting firm. Contact Michelle if you have any questions regarding the NFRC IVP.
Sherri Wendt, CAP Manager
Sherri Wendt
CAP Manager
Direct: (240) 821-9516
swendt[at]nfrc.org

Sherri Wendt, NFRC Certification Program Manager, has been with NFRC since 2008. With a background in architectural drafting, Sherri was an NFRC Certified Simulator at Architectural Testing, Inc., prior to joining NFRC staff. Contact Sherri with any questions regarding NFRC Certification Agency Program (CAP) or the Certified Products Directory (CPD).

 

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